PROVIDENCE, R.I. (WJAR) — Residents of a Providence high-rise housing the elderly and people with disabilities are upset with management over limited heat and hot water in the building.

On Thursday, management at Charles Place on Charles Street sent a letter to residents stating that they're aware of ongoing heating issues in the building, adding repairs are currently underway and work will be completed by Feb. 6.

While management said there is still enough heat flowing through the building to maintain reasonable temperatures despite a faulty boiler, residents like Raymond Berarducci and Kristen Palardy don't believe the current situation is acceptable.

"There's no heat, there's no hot water," Berarducci said. "I mean, there hasn't been hot water in a month."

"You can't take a shower, you can't take a bath, when you go to bed you have to bundle up because there's no heat that's coming out," Palardy said. "There's only cool air that comes out."

The senior property manager at Charles Place said Providence's chief housing compliance official visited a handful of apartments in the building on Thursday and observed temperatures hovering between 65 and 75 degrees.

They added that 20 space heaters are on site and available to residents, with an additional 50 on the way.

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Resident Laura Stewart volunteers serving meals to seniors at the DaVinci Center for Community Progress, where a warming shelter was opened Thursday.

"Some of the elderly people get cold and sick, I have to worry about my husband, he's on dialysis, so his immune system is down and he can get a cold real fast from being in the cold," Stewart said.

City Councilor Justin Roias left a letter at each resident's door stating that he's actively working to address the issue, adding that people who want to share their concerns should visit the next neighborhood meeting on Feb. 9 at 6 p.m. at the DaVinci Center.